Contact Us

We'd love to hear from you be it feedback, suggestions for forthcoming collections or just general enquiries. Before you ping us an email, you may find an answer to your enquiry below:

 

Q: How long will my order take to process and when will it arrive?

A: We try to process all orders as soon as possible. Should you need your order by a particular date then do contact us directly and we will see what we can do to ensure you receive your order on time. And please note, orders placed on a Friday afternoon, during the weekend or on a Bank Holiday will be processed the following working day

 

Q: What is your returns process?

A: We’re confident you will find our garments up to scratch and love your purchase. Should this not be the case then simply visit our Delivery + Returns page

 

Q: How can I get in contact?

A: We try to reply to all enquiries as soon as possible but as a small team with several spinning plates we do ask you allow us 48 working hours to respond to your message

 

Q: How do I select the right size?

A: We do design all garments to be roomy for comfort but to ensure you do order the correct size we do recommend you cross check our easy to use size chart to help you find clothes that fit and flatter

 

Q: I really wanted to order an item but can see on your website it is no longer available. Is there a chance you have one floating about?

A: Ping us an email and we will see what we can do for you as we may have some stock pieces leftover

 

Q: What is the h.huna recycle scheme? 

A: We believe in the longevity of our clothing and try to reuse and recycle whenever we can as we believe that nothing should go to waste and we encourage you to send back your old, used h.huna products. Based on the condition of the product returned we will either repair and resell them or recycle them via our nominated recycle source to make sure that clothes which can still be used don’t get thrown away and in return you will receive a discount voucher.

 

Q: How do I pay with Klarna?

A: Follow this link that details how the 'Pay Later in 3' works.

 

IF NONE OF THE ABOVE ANSWER YOUR QUERY THEN CONTACT US DIRECTLY AND WE’LL DO OUR BEST TO HELP YOU:

EMAIL US: ENQUIRIES@HHUNA.COM

INSTAGRAM: @HHUNA.LONDON